Hera Crib Product Upgrade

Manufactured Date: Between January 2022 and June 2023
Date Offered: 7th December 2023

We are committed to providing consumers with the best product experience and we continuously review product designs. It has come to our attention that when using the REFLUX setting of the Hera Bedside Crib, there is a possibility of misuse if the safety instructions are not followed exactly. With this in mind we have decided to issue a voluntary Hera Crib Upgrade Kit to guarantee safety, even where the instructions are not fully employed.

Included in the Hera Crib Upgrade Kit is a new interior lining & side panels. When these parts are fitted to the crib it means that, even in REFLUX setting, the top of the mattress will always be at least 12cm from the padded upper seam of the panel. We strongly reccommend the use of this upgrade kit on your Hera Crib.

The instructions as to how to apply this upgrade kit to your crib are included with the parcel. If you have any questions at all relating to this upgrade kit, please contact us on customercare@gaia-baby.com.

To apply for a Hera Crib Upgrade Kit, please fill in the form below

If you don't have proof of purchase, please contact us directly on customercare@gaia-baby.com