Frequently Asked Questions

Our shipping rates vary based on the delivery country and the item(s) you would like to purchase. Our up-to-date shipping information can be found here. The shipping charge is also automatically updated at checkout.

No. All orders placed for delivery in the UK are shipped from our mainland UK warehouse.

Any orders for delivery within the EU are shipped from our Ireland warehouse, so no customs fees apply.

Delivery times vary from product to product, but we do aim to deliver all in-stock items within one week* of purchase (within the UK) and within three weeks* of purchase (within the EU).

*Some items will have a lead time on the product page that is over the one / three weeks. These items are being ordered as a pre-order and will be shipped as soon as the stock lands in our warehouse.

Please find our up-to-date shipping information here.

At the moment, you can place an order through our website for delivery to:

United Kingdom
Ireland
France
Germany
Belgium
Netherlands
Luxembourg
Spain

We can ship to certain other countries. If your country is not listed, please send us a list of the items you would like to order, along with your delivery address and we will arrange a custom shipping quotation.

View the most up-to-date shipping policy here.

View the most up-to-date shipping policy here.

We are delighted to say all Gaia Baby products feature a 2 year warranty.

You may avail of an additional year, for a 3 year warranty by registering your furniture here.

View the most up-to-date privacy policy here.

View the most up-to-date terms of service here.

View the most up-to-date Labour and Human Rights Policy here.