Shipping Policy

Our delivery lead time varies based on stock availability, peak times and other conditions. Please refer to the product page for estimated delivery dates.

Standard Parcel Delivery (Excluding furniture)
FREE on orders over £50
£4.95 for orders under £50

We will deliver your order within 10 working days from order confirmation.
Pre-ordered items will be delivered within 10 working days of the date specified on the product page.
Please allow an extra working day for bank holidays.

Furniture Delivery
FREE delivery on all furniture orders to mainland UK postcodes excluding Channel Islands & Northern Ireland*

Your order will be sent to our carrier for despatch 14-21 days from the date of order confirmation.
Our carrier will get in touch with you and will offer a selection of days for delivery. 
On the appointed day, your item will be delivered to the room of choice in your home

*Surcharges will be made for all "out of scope" areas - these rates will be advised on the order receipt.

UPON DELIVERY OF PRODUCTS
On receiving your Gaia Baby delivery, please check the products thoroughly and report any damages to the delivery team. Ensure any damages are noted on the delivery docket before you sign it.

Damages can be caused while delivering the products or they may be manufacturing defects. If the products cannot be checked on receipt, kindly inform our Customer Care Team (eusupport@gaia-baby.com) within 14 days of receipt of goods.