Frequently Asked Questions

Our Policies

Mainland UK

Standard Parcel Delivery: Orders of £50 or more are delivered FREE

Standard Parcel Delivery: Orders of <£50 cost £4.95 for delivery.

View our full Shipping Policy here.

We want you to be happy with everything you purchase from Gaia Baby. If, for any reason, you are not satisfied with your purchase we offer a 30-day returns policy from the date of receipt, provided that the conditions are satisfied.

View our full Returns & Refund Policy here.

All our furniture products come with 2-year warranty.

You may avail of a 3-year extended warranty by registering your furniture here

View our Privacy Policy here.

View our Terms of Service here.

View our Labour and Human Rights Policy here.

View our Modern Slavery Statement here.

Serena Collection FAQ